Hospitality Quotient ®(HQ) is the leadership development and professional training business from Danny Meyer’s award-winning Union Square Hospitality Group (USHG).
For more than 30 years, USHG has been creating authentic, memorable customer experiences by first creating remarkable employee experiences. Our success lies in translating this concept to other industries, from healthcare, to finance, to retail, and beyond.
Give us a call to learn how our leadership development training can help your company thrive: 646.747.6640
We equip leadership teams with the tools needed to nurture effective work environments and create exceptional teams through our tailored workshops and speaking engagements.
By embracing an employee-first culture of hospitality, our clients across industries create remarkable customer experiences and positively impact all stakeholders, resulting in a sustainable competitive advantage.
USHG is our living laboratory. We’re backed by more than 30 years of experience & expertise in creating outstanding customer experiences, rave reviews, & repeat business.
We’re known for our exceptional customer experiences. You can be, too. We’ll share our principles & how they can be applied to your company, while staying true to your core values.
We offer a range of customization & draw from our robust library of content and learning modules to tailor a program that fits the specific needs of your organization.
Our private, on-site workshops are designed to help leaders identify their ideal customer experience, nurture a team capable of delivering winning results, and achieve a sustainable competitive advantage.
Give us a call to learn more: 646.747.6640